Terms & Conditions

EMVARI


Terms & Conditions

Terms governing your use of Emvari to discover, book, and pay for services

Last Updated / Effective: [DATE]

These Terms & Conditions (“Terms”) govern your access to and use of Emvari consumer websites, the Emvari marketplace, the Emvari customer mobile application, self-service kiosks located at participating businesses, and related services (the “Services”). By accessing or using the Services to discover, book, or pay for services, you agree to be bound by these Terms.

If you are a salon, spa, studio, or other business using Emvari to run your operation, or a member of a business’s staff, your relationship with us is governed by the Emvari Business Terms of Service, not these consumer terms.


The Emvari Marketplace & Independent Providers

Emvari provides a technology platform connecting consumers with independent businesses and professionals (“Providers”). Providers are solely responsible for the services they deliver, their business practices, and their cancellation or refund policies.

  1. Independent Businesses. Providers on Emvari operate independently. Emvari does not provide salon, beauty, wellness, or other professional services directly.
  2. Provider Policies. When you book an appointment, you also agree to the specific location and provider policies, including pricing, cancellation fees, and arrival requirements.


Changes to these terms

We may update these Terms from time to time. If we make changes, we will revise the “Last Updated” date above, and for material changes we will provide additional notice (such as an email or notification). Continued use of our Services constitutes acceptance of the updated Terms.



1. Account Registration & Security


1.1 Creating an account

To access certain features of the Services, you may need to register an account. You agree to:

  1. Accurate information — provide truthful, accurate, and current information during registration.
  2. Account security — maintain the security of your credentials and notify us immediately of any unauthorized access.
  3. Account responsibility — you are responsible for all activities that occur under your account.


1.2 Eligibility

You must be at least 18 years of age (or the legal age of majority in your jurisdiction) to create an account or book appointments through the Services.


2. Appointments, Bookings & Cancellations


2.1 Scheduling & Confirmations

When you schedule an appointment through Emvari or at an Emvari kiosk, you are requesting a booking with the designated Provider. Appointments are subject to Provider availability and acceptance.


2.2 Cancellations, Rescheduling & No-Shows

Each Provider establishes their own cancellation, rescheduling, and no-show policies. You agree that:

  1. Cancellation Windows — cancellations or rescheduling must be submitted within the timeframe specified by the Provider.
  2. Cancellation & Late Fees — Providers may charge late cancellation or no-show fees as disclosed at the time of booking.
  3. Deposit Forfeiture — any deposits paid may be non-refundable according to the Provider’s stated policy.


3. Payments, Memberships & Subscriptions


3.1 Payment Processing

Payments, tips, deposits, and retail purchases are processed securely through authorized third-party payment processors. You authorize us and our payment processors to charge your selected payment method for all amounts incurred.


3.2 Memberships & Recurring Packages

If you purchase a membership or subscription plan from a Provider via the Services:

  1. Recurring Billing — your membership will automatically renew according to the agreed billing cycle (e.g., monthly) until cancelled.
  2. Cancellation of Memberships — you may cancel memberships through your account settings or by contacting the business directly.
  3. Benefits & Expirations — membership perks and included services are valid only during an active subscription period.


4. Forms, Consultations & Waivers

When booking certain services, you may be requested to complete intake forms, health questionnaires, or liability waivers online or at a self-service kiosk. You agree to provide complete and truthful information regarding allergies, medical conditions, or treatments that may affect the safe delivery of services.


5. User Conduct & Prohibited Activities

You agree to use the Services lawfully and respectfully. You must not:

  1. Provide false, misleading, or fraudulent booking or payment details;
  2. Harass, abuse, or engage in disruptive behavior toward Providers, staff, or other clients;
  3. Attempt to interfere with or compromise the security, availability, or integrity of the Services;
  4. Use automated systems, bots, or scrapers to extract data from the platform; or
  5. Violate any applicable local, state, national, or international law.


6. Reviews & User Content

You may submit ratings, reviews, photos, and messages. You retain ownership of your content, but grant Emvari a non-exclusive, worldwide, royalty-free license to display and distribute your content in connection with the Services. Reviews must be based on genuine, first-hand experiences.


7. Disclaimers & Limitation of Liability

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, EMVARI DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

EMVARI IS NOT LIABLE FOR ANY ACTS, OMISSIONS, SERVICE QUALITY, OR DISPUTES ARISING BETWEEN YOU AND INDEPENDENT PROVIDERS. IN NO EVENT SHALL EMVARI BE LIABLE FOR INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES.


8. Termination & Suspension

We reserve the right to suspend or terminate your account or access to the Services at our sole discretion, without prior notice, for conduct that violates these Terms or is harmful to our platform, Providers, or other users.


9. Dispute Resolution & Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms shall be resolved in the state or federal courts located in Maricopa County, Arizona.


10. Contact Us

Questions regarding these Terms & Conditions can be directed to:


EMVARI

2316 N 81st Pl Scottsdale, AZ 85257

hello@emvari.com

By using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and the Privacy Policy.